1. Introduction

At RestMic, we aim to provide a reliable and efficient project management platform for teams. This Refund Policy explains the circumstances under which refunds may be issued for subscription payments made on the RestMic platform.

2. Subscription Payments

RestMic operates on a subscription-based pricing model where users are billed periodically based on the selected subscription plan and the number of active users in their workspace.

Subscription fees are charged in advance for the applicable billing period unless stated otherwise.

3. Refund Eligibility

Subscription payments are generally non-refundable except under the following circumstances:

• Duplicate payment caused by a technical or billing error
• Incorrect billing due to a system malfunction
• Unauthorized transaction reported within a reasonable time

4. Non-Refundable Situations

Refunds will typically not be provided under the following conditions:

• Partial usage of the subscription period
• Change of mind after purchasing a subscription
• Failure to cancel the subscription before the next billing cycle

5. Subscription Cancellation

Users may cancel their subscription at any time through their account settings. Cancellation will prevent future billing but will not automatically result in a refund for the current billing cycle.

6. Payment Processing

All payments are processed securely through third-party payment gateway providers. If a refund is approved, the amount will be credited using the original payment method used for the transaction.

7. Refund Processing Time

If a refund request is approved, it may take 5–10 business days for the refund to appear in your account depending on the payment provider and banking processes.

8. Contact Us

If you believe you are eligible for a refund or have any questions regarding this Refund Policy, please contact our support team.

Email: contact@restmic.com
Website: discover.restmic.com